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Welcome to the de Souza Institute Support Centre
You can read the articles below for answers to common issues or
contact us
.
Knowledgebase
Cancer Chat
(5)
Cancer Chat Contact information, email
Nucare Manual
Sleeping Well Manual
Miscellaneous Resources
Why does paying with a credit card not work
View all articles in Cancer Chat
📖
Course Registration
(20)
Academic Honesty and Copyright Policy
Calculation of T2202A/T2202 into session periods
How do I register for de Souza Institute courses
How do I enroll in a course
Special Pricing for CANO/ACIO Members and Students
View all articles in Course Registration
Course Specific
(10)
How do I stop receiving emails regarding postings
How to Use the eLearning Centre?
Are any of your courses recognized towards University credit?
Can I print or order printed versions of interactive course modules?
Can I watch a demo of a course?
View all articles in Course Specific
de Souza Designations
(4)
As a nurse working towards a de Souza designation, which courses should I start with?
Can I continue to take courses once I complete my requirements for a de Souza designation?
Maintaining your de Souza Designation
Review Process
View all articles in de Souza Designations
Technical Issues
(6)
Cannot view de Souza Institute website or links using old Internet Explorer / Unsupported Browser
Forgotten or Lost Password?
System requirements for online courses
I did not receive an expected email
Why do I sometimes encounter missing screens or activities
View all articles in Technical Issues
📚
Virtual Library
(8)
Can I print eJournal articles and eBooks?
Can I share eJournals and eBooks with those who do not have a login and password for the library?
I'm in a de Souza course -- How do I know what I should be reading?
How do I search for a specific eBook or Journal?
Virtual Library Access Policy
View all articles in Virtual Library
General
(8)
I’m from another province/country
Will you sponsor me for membership in professional organizations
What if I have to cancel or don’t show up for a session
I am an Allied Health Professional
Privacy Policy
View all articles in General
