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⚠️ November 12, 2026: Email issues for de Souza Institute staff

On November 12, 2026 starting at about 1:00 PM Eastern time, our email service stopped working. Our support mailbox and all of our staff were unable to receive or send email. Our elearning system and websites were unaffected. As of November 13 at 8 AM Eastern email appears to be working again, but emails sent to us yesterday may still be delayed. If you sent us an email but don't receive a response by Friday end of day, please follow up.