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I am having trouble logging into the eLearning Centre - Knowledgebase / Technical Issues - de Souza Institute Help Center

I am having trouble logging into the eLearning Centre

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I am having trouble logging into the eLearning Centre - What should I do?

If you are unable to log into the eLearning Centre, there are a number of things you can try on your own while waiting for your support request to be answered.


1 . First be sure that you are accessing the correct link: http://learning.desouzainstitute.com/

2 . Try using a different web browser -You can find more information here: Cannot View de Souza Institute Websites or Links

3 . Try logging into the eLearning Centre using this link: https://learning.desouzainstitute.com/login/


Finally, if you have forgotten your password, please use the password recovery link below to reset your password: http://links.desouzainstitute.com/forgotpassword


A new password will be emailed to you within a few minutes. Please make sure to change your password to a word of your choice once you have successfully logged in. 
Note: this username (email address) and password will allow you to access our other sites as well (e.g. My Account and Virtual Library).

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