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April 2, 2025: de Souza Institute Systems Maintenance

On April 2, 2025 we will be performing scheduled maintenance that will impact the de Souza Institute web sites and systems, including the eLearning Centre and My Account. Please expect our sites and all courses to be unavailable starting on April 2 at 21:00 (9 PM) Eastern time and ending on April 2 at 23:00 (11 PM) Eastern time.
Please make sure to log out from the eLearning Centre before maintenance starts so that you do not lose any work.

I am having trouble logging into the eLearning Centre - Knowledgebase / Technical Issues - de Souza Institute Help Center

I am having trouble logging into the eLearning Centre

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I am having trouble logging into the eLearning Centre - What should I do?

If you are unable to log into the eLearning Centre, there are a number of things you can try on your own while waiting for your support request to be answered.


1 . First be sure that you are accessing the correct link: http://learning.desouzainstitute.com/

2 . Try using a different web browser -You can find more information here: Cannot View de Souza Institute Websites or Links

3 . Try logging into the eLearning Centre using this link: https://learning.desouzainstitute.com/login/


Finally, if you have forgotten your password, please use the password recovery link below to reset your password: http://links.desouzainstitute.com/forgotpassword


A new password will be emailed to you within a few minutes. Please make sure to change your password to a word of your choice once you have successfully logged in. 
Note: this username (email address) and password will allow you to access our other sites as well (e.g. My Account and Virtual Library).

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