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April 2, 2025: de Souza Institute Systems Maintenance

On April 2, 2025 we will be performing scheduled maintenance that will impact the de Souza Institute web sites and systems, including the eLearning Centre and My Account. Please expect our sites and all courses to be unavailable starting on April 2 at 21:00 (9 PM) Eastern time and ending on April 2 at 23:00 (11 PM) Eastern time.
Please make sure to log out from the eLearning Centre before maintenance starts so that you do not lose any work.

Download your Course Certificate, Transcript and Receipts - Knowledgebase / Course Registration - de Souza Institute Help Center

Download your Course Certificate, Transcript and Receipts

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You can download your course certificates, transcripts and receipt by logging into the My Account system and using the links provided on the left side of the menu.

  1. Locate the course that you have completed in Past Courses or Current Courses (if the course has not yet ended)

  2. Click the Passed button on the right side that indicates your completion status with a print icon beside it.

Question

Don’t see your certificate? If you do not see a certificate, please verify the course completion date for your course. Once your course has reached its course completion date you will be notified if there are any outstanding activities that need to be completed by the group. Once these activities are completed the course will be closed and you can expect your certificate to be assigned within two weeks of the course being closed.

If it is an on-demand course, please wait an hour after completing the course content for the system to verify your completion.

Once your certificate is assigned you will be notified via email and can follow the instructions above to download it.

We've created a video showing the steps to download a certificate:



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